1. Information We Collect
We collect information you give us directly, such as your name, email address, phone number, delivery address and payment details when you register or place an order. We also collect device and browser details, IP address, pages viewed and searches.
2. How We Use Your Information
We use your information to operate the marketplace: creating and securing your account, processing orders and payments, arranging delivery, providing support, preventing fraud, personalising recommendations, and improving the platform.
3. Sharing
We share information with sellers and their service providers so they can fulfil your order, with payment processors and banks to take payment, with couriers to deliver, and with regulators or law enforcement where the law requires it. We do not sell your personal information.
4. Retention and Security
We keep personal information for as long as your account is active and for the period required to meet legal, tax and accounting obligations. We use encryption in transit, access controls and monitoring to protect your data.
5. Your Rights
Depending on where you live you may have the right to access, correct, export or delete your personal information, to object to or restrict processing, and to withdraw consent for marketing at any time. You can exercise most of these rights from My Account, and contact support for the rest.